Quick answers about shopping at Mega Green Food. For order-specific help, email contact@mgfi.net or call 408-753-5631.
What does Mega Green Food sell?
Our online store offers groceries, pantry staples, snacks, tea, coffee and personal care products. Check each product page for the item size, pack quantity, price and availability.
Is shipping free?
Yes. Shipping is free on all U.S. orders, with no minimum order amount.
When will my order arrive?
Orders generally ship within 1–3 business days. Delivery generally takes another 3–7 business days after dispatch, for an estimated total of 4–10 business days. Business days are Monday through Friday, excluding public holidays. Carrier delays may affect delivery. Read our Shipping Policy.
What can I return?
All unopened and unused products are eligible for return within 30 days after you receive them. Keep the original packaging and any tags, and have your receipt or proof of purchase available.
How do I start a return, and who pays postage?
Contact contact@mgfi.net or call 408-753-5631 before sending a return. Customers pay return shipping for non-quality-related returns. If an item is damaged, defective or incorrect, contact us for assistance and return instructions. See our Refund Policy for the full process and return address.
When will I receive my refund?
After receiving and inspecting your return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional processing time.
How do I contact customer service?
Email contact@mgfi.net or call 408-753-5631. Customer service is available Monday through Friday. You can also use our Contact page.