Mega Green Food Inc. (“Mega Green Food,” “we,” “us,” or “our”) operates https://mgfi.net and related online services (collectively, the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when customers visit our Site, place orders, communicate with us, or use our services.
By using the Site, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that customers provide directly to us, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment confirmation details
- Account information, if an account is created
- Customer support messages and related information
We may also collect information automatically when customers use the Site, including browser type, device information, IP address, pages viewed, referring pages, cookies, and other usage information.
We may receive information from third-party service providers that help us operate the Site, process payments, fulfill orders, provide analytics, or support customer service.
How We Use Personal Information
We use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide customer support
- Manage returns, refunds, and exchanges
- Communicate with customers about orders or service matters
- Maintain and improve the Site
- Detect, prevent, and investigate fraud or security issues
- Comply with legal, tax, accounting, and regulatory obligations
- Maintain business records
- Send marketing or promotional communications when permitted by law
How We Share Personal Information
We may share personal information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping carriers
- Fulfillment and warehouse providers
- Website hosting providers
- E-commerce platform providers
- Analytics providers
- Customer support tools
- Professional advisors, such as accountants or legal advisors
We may also disclose personal information when required by law, to respond to legal requests, to protect our rights or property, to prevent fraud or security issues, or in connection with a merger, sale, transfer, or reorganization of our business.
We do not sell personal information.
Cookies and Similar Technologies
The Site may use cookies and similar technologies to operate the Site, remember preferences, analyze traffic, improve customer experience, and support marketing or advertising activities.
Customers may control cookies through browser settings. Disabling cookies may affect some Site features.
Payment Information
Payments may be processed by third-party payment providers. We do not store full credit card numbers on our own systems. Payment providers handle payment information according to their own security and privacy practices.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as needed to provide services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.
Customer Rights
Depending on where a customer lives, they may have rights to access, correct, delete, or request a copy of their personal information. They may also have the right to object to or restrict certain uses of their information.
To make a privacy-related request, customers may contact us using the information below.
Marketing Communications
Customers who receive marketing emails may unsubscribe by following the instructions in the email or by contacting us. We may still send non-marketing messages related to orders, accounts, or service matters.
Children’s Privacy
The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites or services.
International Users
If customers access the Site from outside the United States, their information may be processed in the United States or other locations where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the “Last updated” date above.
Contact Us
For privacy questions or requests, please contact us:
Mega Green Food Inc.
Email: support@mgfi.net
Website: https://mgfi.net